I hate it too David. That is where my laptop and my case for it and my new desktop came from. I have bought many, many things from CC over the years. I always liked them much better than Best Buy. It seems all the stores I like go out of business. Of course, they say Best Buy may go under too along with Sears, KMart, The Gap, and many more.
Best Buy always tries to push those bullshit service contracts on everyone. I hate that. I bought a service contract for this computer and when I had a problem they said they couldn't help me and directed me to Gateway. So when I called Gateway, they directed me back to Best Buy!
The employees at CC were always very nice. The store was clean and attractive and they never pushed the contracts on us. They'd ask us once and if we said no, they'd drop it. That is the way it SHOULD be. Best Buy is also very busy and disorganized. I can't find a damn THING in there. I feel like I need a map before I enter one of their stores.