U.P.S.
I'm on the goddamn phone for the 3rd fucking time today.
For those who don't know, UPS is a package delivery service. Well known world wide.
Also well known for only delivering during the hours of 8 am to 5 pm Monday through Friday, no late or weekend hours.
So needless to say, if you are a working person, you are NEVER GOING TO BE HOME during their delivery times to sign for a package.
Unfortunately for me, a great many people use this service.
Also unfortunately for me, no other place that is convenient for me will sign for a package - my place of work, my apartment managers office - due to the liability involved.
So I have to always make other arrangements to pick up a package sent to me.
THIS time, I was relieved. I got the notice Monday and I have today off from work. So I called them Monday and had them reschedule the delivery for today.
Around 3 pm, I finally called to see where my package was. I have to leave home at 5 pm.
UPS operator: Yes, we have your package scheduled for delivery on 3/31/08.
Me [deadly]: No, I scheduled it for 3/21/08.
UPS: Oh, we show you called in, then...[pause]...it was rescheduled for the 31st.
Me: Who did that? It wasn't me and I gave no one permission to do that.
UPS: We'll find out and have them call you back.
ME: I'm leaving in 2 hours. I need them to call me back and my package delivered by then.
Needless to say, despite waiting an hour, no one called.
I called back and am currently on hold while the supervisor keeps trying to reach the incompetent boobs at the delivery center and it's looking - OF COURSE - like no one will be able to get back with me today, my package won't be delivered today and I HAVE WASTED AN ENTIRE DAY OFF sitting here like an idiot waiting for this.
Of course, the clock is ticking down. I have to leave in 25 minutes and the best I got out of the supervisor is that a supervisor of the idiots who started this whole shitty scenario is "going to call me back in 10 minutes" to "further discuss" the issue.