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How do you feel about OT posts?

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ifyoucantfixit:

     I have been pmd by a mod over something i had said.  Then someone else said to me.  I then thought I
was making what was a goodnatured response.  That unleashed the gates of hell.  It was the biggest
storm over a silly thing i have ever dealt with...
     I tried to get the name of the person making the complaint.  Which i was not given.  Therefor unable
to talk directly or even indirectly to the person that made that complaint.  Personally I thought that the
mod definately pushed me as the attacker, when i wasnt even making any kind of an attack.
     I dont think that people should make some report like that and then remain anonomous..
     The same thing goes for the way all the troubles here are handled..  Behind closed doors, with no
access made to us ordinary peons..We are handed decrees.  More like it is from the gods on Mt Olympus.
I dont think that is a very fair way to handle these situations.  Its not just you Elle...its the system...
There should be some sort of arbitor. and a confrontation on unbiased territory.

Artiste:
We all need help!!!

To be understood is the most important!!

To be helped too is of importance!!

Mutual help is great and needed by all too!! WE all know that no one is an island!!

Keep on doing good work all moderators and all members!!

Hugs!!

Phillip Dampier:

--- Quote from: ifyoucantfixit on January 14, 2008, 01:24:36 pm ---
     I have been pmd by a mod over something i had said.  Then someone else said to me.  I then thought I
was making what was a goodnatured response.  That unleashed the gates of hell.  It was the biggest
storm over a silly thing i have ever dealt with...
--- End quote ---

Usually there are never any gates of hell to worry about around here.  The usual motivation moderators and admins have here in addressing complaints is to consider whether the person doing the complaining is being too sensitive, or whether the writer may have been too harsh in tone and crossed the line to the personal attack.  The usual procedure is to ask the author to tone it down a bit, or we contact the person complaining and suggest they are being too sensitive about an issue - sometimes we've done both.  We don't usually make this a punitive process, and accounts here are rarely in any peril. 


--- Quote ---I tried to get the name of the person making the complaint.  Which i was not given.  Therefor unable
to talk directly or even indirectly to the person that made that complaint.  Personally I thought that the
mod definately pushed me as the attacker, when i wasnt even making any kind of an attack.
     I dont think that people should make some report like that and then remain anonomous..
     The same thing goes for the way all the troubles here are handled..  Behind closed doors, with no
access made to us ordinary peons..We are handed decrees.  More like it is from the gods on Mt Olympus.
I dont think that is a very fair way to handle these situations.  Its not just you Elle...its the system...
There should be some sort of arbitor. and a confrontation on unbiased terratory.
--- End quote ---

If the words in a post can be misconstrued as a personal attack by someone complaining, or a moderator, the best course of action has been to rewrite the post to make its intent clearer.  Nobody here sits around keeping lists of offenders or offenses.  The goal is the fastest possible resolution of the complaint, if it can be seen to have any merit. 

Prior experience with running debates between an alleged offender and the offended is not ineffective and usually doesn't resolve anything.  If one person could misinterpret it, often others do as well.  Only about 20 messages have been reported here since this community started.  About 1/3rd of them are unfounded overreactions, the rest have some validity, mostly because something could be read to be a personal attack.  Almost all are quickly resolved by changing a few words or deleting a sentence.  Anything that would prolong a debate or create a confrontation between residents over something that could be quietly and quickly addressed with a clarification of a potentially offending message would not be my first choice.

If you disagree with a moderator ruling, you can bring it up with Elle or myself in a PM.

ifyoucantfixit:


       Well my solution was simply to stay away from the forum that it was in and thus away from the
persons involved.

Phillip Dampier:

--- Quote from: ifyoucantfixit on January 14, 2008, 01:24:36 pm --- Its not just you Elle...its the system...
There should be some sort of arbitor. and a confrontation on unbiased territory.

--- End quote ---

On this I am going to launch a new poll to see if there would be an interest in an independent Ombudsman for BetterMost.  This would be an -elected- position and would be able to independently examine and provide an unvarnished opinion (minus any personal attacks) of the administration of the community, as well as be a contact point for people who feel their needs or problems have not been addressed and allow the Ombudsman to consider the matter and report back to both residents and the "town council." 

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