Hiya BetterMost friends.
Oh, it feels sooooo much better now!
I left the office and got to the gym yesterday at 4:15, and the time/temp guage said it was 100 degrees.
At 4:30 the heavens opened and we had massive storms.....loud thunder and lightning, heavy downpours. By 4:45 the temp was reading as 77 degrees.
Today its about 80 or so, and not expected to go much higher.
I've spent this entire week dealing with statement issues.
It seems that the new system we've switched to doesn't pull the statements promptly, and there was a delay with them getting out to our clients. Considering it's the 19th of July, customers should've had their June statements some time ago.
A new wrinkle added to it all is that the new system doesn't compile the statement from month end, but by the last business day of the month, which is causing our customers issues because they can't reconcile everything.
The old system would've compiled the entire month of June, right up to June 30th, when interest is credited to the accounts. The new system compiled the statement to the last business day, June 29th (Friday). However, interest didn't post until June 30th, to technically the statements are incomplete. When the July statement comes, it will start with June 30th.
I don't know who thought this would work, but it's awful dumb to think this would satisfy clients.