For those who either don't stay logged in, or it seems to forget who you are, please try these:
1) Log in (if not already).
2) Click the Logout button. You may get an error the first time. If so, try it again.
3) Log back in, checking the box to stay logged in.
4) Close and then reopen browser window.
Does it work now?
Option 2 is to delete the BetterMost cookie you now have. Here is how to do that in IE:
Logout from BetterMost before trying. It may also be helpful to delete your Temporary Internet Files, but there is no need to delete all of your cookies as we'll be singling out just one.
1) Click Tools, Internet Options, Browsing History->Settings
2) Click View Files
3) Sort by Filename
4) Look for "cookie:
[email protected]/"
5) Select filename
6) Delete it.
Close browser, and then reopen and log in to BetterMost and click the box to stay logged in, which should set the cookie.
Firefox has some different ways to get to the same place. You are looking to view the files in your temporary Internet cache and then locating and deleting the old BetterMost cookie and it will create a new one next time.
As to the issue of entering a password twice, this is a common problem across many SMF forums, and there has never been an absolute tracking down of why it happens. The first time you enter your password, it claims it was incorrect, but the second time it works. It is an internal programming issue that they've never absolutely found.
If the login issues continue, I will regenerate a new cookie for everyone by changing the name of our existing one. That can create issues for the entire community so I am going to hold that option and use it only if these other options don't work.
The e-mail notifications should resume working by now - the e-mail server requires some time to catch up with our IP address change.
