Okay, here's what I did. I rented the movie again from Redbox, and at the 1 hr 24 min mark, I went forward and back at 1/8th speed until I finally got the image where he's crinkling his forehead just the tiniest bit, and I took my laptop with the webcam that I've never used in the two years I've had it, and I held it in my hands in front of the TV, and snapped a photo of that paused split second. Then I emailed it to myself, and saved the jpg file to My Pictures, and have attached it via the Reply Additional Options. However, when I pull up the Preview, the image isn't there. WHAT AM I DOING WRONG?