Author Topic: Chat Room Service FAQ (Ask Your Questions Here)  (Read 4678 times)

Offline Phillip Dampier

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Re: Chat Room Service FAQ (Ask Your Questions Here)
« Reply #10 on: September 06, 2007, 12:36:55 am »
I am trying to make myself set up this new computer (since it appears it is not gonna fix itself)

When I try to load the chat room I get an error message that says

We have encountered an error while loading this applet.
Please reload the applet and try again.

I have checked both Java and Flash to make sure I have the most current editions...I am on Vista *Spit*

anyone have any clue how to 'fix' this?

I have submitted the question already to their tech team to get more information.  I'll let you know what I find out.  It may have something to do with Vista.
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injest

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Re: Chat Room Service FAQ (Ask Your Questions Here)
« Reply #11 on: September 06, 2007, 12:40:45 am »
I have submitted the question already to their tech team to get more information.  I'll let you know what I find out.  It may have something to do with Vista.

thank you sir.

I am changing my signature to...'VISTA SUCKS and LEXMARK SUCKS EVEN MORE!!'

 :laugh: :laugh: :laugh:

Offline Phillip Dampier

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Re: Chat Room Service FAQ (Ask Your Questions Here)
« Reply #12 on: September 06, 2007, 12:57:24 am »
The response I got for Vista users is a suspicion you are either using an outdated version of Java, or something is hanging around in your Java cache that might be from an earlier version.

My first recommendation is to uninstall your existing version of Java from Add/Remove programs.  Reboot.  Visit: http://www.java.com/en/download/manual.jsp and select the online version of Java for Windows Vista (should be the first or second thing in the list).  Install.

Now try and see if you can enter.  If it fails again, if there are any error codes or other information on screen, jot it down and post it here.
You're a part of our family - BetterMost, Wyoming

injest

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Re: Chat Room Service FAQ (Ask Your Questions Here)
« Reply #13 on: September 06, 2007, 01:27:26 am »
The response I got for Vista users is a suspicion you are either using an outdated version of Java, or something is hanging around in your Java cache that might be from an earlier version.

My first recommendation is to uninstall your existing version of Java from Add/Remove programs.  Reboot.  Visit: http://www.java.com/en/download/manual.jsp and select the online version of Java for Windows Vista (should be the first or second thing in the list).  Install.

Now try and see if you can enter.  If it fails again, if there are any error codes or other information on screen, jot it down and post it here.

ok. says it will be an hour for the download...I am off to bed and will see where I stand in the morning. Thanks for the help, Phillip...I am your lil problem child aren't I?  ;)

injest

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Re: Chat Room Service FAQ (Ask Your Questions Here)
« Reply #14 on: September 07, 2007, 07:55:48 am »
ok unloaded and reloaded Java...checked to make sure it downloaded correctly.

Signed on IE as administrator....got same error message.

signed in with Firefox and got the same message.

"We encountered a problem loading this applet. Please reload the applet and try again"

Has anyone else run into this problem??